The upgrade is available as for any server on colocation.
Hardware warranty 6 months.
Prices are VAT excluded.
Free KVM access.
Unlimited traffic on the 100 Mbit/s band, or 10 TB on the 1 Gbit/s band.
MRTG statistics of Internet channel loading.
24h support in Russian, English and Czech.
1 IP address (IPv4).
A warehouse in the data center to store your spare parts, tools, and accessories.
TIER-3 SLA, 99.982% guaranteed availability of Internet channels and power supply.
Socket and power supply (power unit up to 700 W).
24h access to the data center for authorized persons.
White IP addresses are not in spam lists and are not blocked by Roskomnadzor.
Unlimited visits to the data center, access to the operator's room to work with the equipment 24/7.
Acceptance of delivery, free installation (if the equipment is hot swappable), cross-connect cabling is also available.
Dedicated IPMI/iLO port.
Server reboot by clicking the button with no restrictions.
ISO images to disk/flash drive without restrictions.
Backup server in case of an accident.
Additional IP address
Additional power for every 100 W
Additional 1 TB traffic on the 1 Gbit/s band
Unlimited 1 Gbit/s port
500 €/month, free installation.
Unlimited 10 Gbit/s port
5 000 €/month, 400 € for installation.
SMS-blocking the Internet port or IP address
Announcement of networks via our AS
10 € per month for subnet, 100 € for installation.
Permanent switch console port
30 € for half an hour of work.
Priority support: personal manager and engineer
Private VLAN for several servers, per 100 Mbps port
Private VLAN for several servers, per 1 Gbps port
100 GB account to back up information from your server
500 GB account to back up information from your server
1 000 GB account to back up information from your server
1 000 rubles/month.
Individual system administration
from 69 €/month.
Individual installation of the operating system by our specialists
from 40 €/month.
24h professional support in Russian, English and Czech.
Our data center engineers provide both a system administration service and an operational assistance service to solve any issue that requires remote help.
Availability of the own spare equipment and accessories allows delivery services for the operational replacement of server components.
24/7 access to the data center for authorized personnel.
There is a special room for equipment configuration and repair with the necessary tools and environment in the data center.
Closed boxes for storing your additional equipment and tools are provided upon request.
External and internal video surveillance systems provide the security of the data center. The central security post is at the entrance of the building. The police station is located one kilometer away from the building.
Electronic access system on the territory of the data center for customers, engineers, technical personnel, and administrators, with different access levels.
Access and all actions are recorded by the electronic access system, thereby completely eliminating the possibility of unauthorized entry into the information storage center.
All planned technical work at the data center is strictly regulated.
Customers are informed of external requests regarding their equipment.
The seizure of equipment is only possible with an order of the Czech Court, in the case of any reasonable suspicion of committing a serious or particularly serious crime. For 10 years, there has not been a single seizure precedent.
Encrypted data transmission channels.
Advice on the optimal choice of equipment and architecture, taking into account the law No. 152 FZ “On Personal Data” and GDPR.
Customers are provided with a ”Red Button” service. It may be used to turn off the Internet channel to the equipment via SMS or by phone in case of an emergency. This provides additional data protection.
The data center, land, and all associated infrastructure are fully owned by Host-telecom.com s.r.o.
It is one of the most reliable data centers in the Czech Republic, the country ranked 1st in the National Cyber Security Index.
It is built in accordance with the Tier III level requirements.
Server rooms are air-conditioned using a natural cooling system with chillers and air heat exchangers located on a specially equipped site in the closed guarded courtyard of the data center building.
In the server rooms, all standards for temperature and humidity conditions, as well as for dust filtration, are observed.
The data center is powered by four independent mutually redundant power sources (input from two independent suppliers with an intelligent load distribution system, battery UPS system, diesel).
Switching between sources occurs without any interruptions to the server and network equipment power supply.
The data center is equipped with an intelligent early fire detection system. Combustion / smoldering products in the air activate a fire alarm with smoke and temperature sensors located throughout the premises.
The gas fire extinguishing system allows you to eliminate the source of fire in the shortest possible time without harming the equipment. In addition, the gas is non-toxic to humans and safe to breathe.
The data center is open 24/7 for authorized persons.
Data center address: Pod Rafandou 906, 39181 Veselí nad Lužnicí.
To access the data center, you must apply a request for passes to the technical support service of ATLEX. The request should include the full name of the persons visiting the data center. These passes would be valid with the presentation of a passport/other identity documents.
Access is granted only to the owners of the equipment located in the data center or their authorized persons.
How to appoint authorized persons:
An electronic access system with various levels, a strict time limit, and external and internal video surveillance systems ensure the security of the data center and your equipment.
Apart from the additional security level, you can seal the lid, fasteners, or a cover lock with a numbered seal. A numbered seal is specified in the bilateral act. You receive one copy, and one is in the data center.
You can use any operating system. However, please keep in mind that it is the server owner who is responsible for copyright compliance.
You can use your own nameservers or use our standard DNS servers.
No hidden fees. We offer clear and fully functioning solutions. Additional services are only optional.
Invoices shall be issued 10 days before the end of the period. For annual payment, you will be billed for 12 months, at a discounted rate. We accept multiple payment methods, including cash and cashless payments. Learn more about all payment methods here.
The tariff is in euros, but you can make payment in rubles at the current exchange rate of the Central Bank of the Russian Federation on the day of the invoice.
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